Shipping policy
Shipping Policy
GOAT Gear Elite Shipping Policy
Thank you for shopping with GOAT Gear Elite.
We are committed to delivering your order as quickly and efficiently as possible.
Processing Times
All orders are processed within 1–3 business days after payment has been received.
Orders are not processed, shipped, or delivered on weekends or public holidays.
During periods of high demand, processing times may be slightly extended.
UK Shipping
Standard UK Delivery: 2–5 business days
Free UK Shipping on orders over £50.
Shipping charges for orders under £50 will be calculated and displayed at checkout.
International Shipping
We currently ship to selected international destinations.
Delivery times vary depending on the destination and local customs procedures.
Estimated international delivery times: 5–15 business days.
International customers are responsible for any customs duties, taxes, or import fees that may apply.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information where available.
Please allow up to 24 hours for tracking updates to appear.
Delayed or Lost Shipments
While we work with trusted delivery partners, delays can occasionally occur.
If your order has not arrived within the estimated delivery timeframe, please contact us and we will investigate the shipment with the carrier.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
GOAT Gear Elite is not responsible for delays or losses resulting from incorrect or incomplete delivery addresses.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery and include photographs of the item and packaging.
We will work with you to resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding shipping, please contact us at:
Email: support@goatgearelite.com
We appreciate your support and thank you for choosing GOAT Gear Elite.
BUILT TO PERFORM. WORN TO DOMINATE.